Salesforce Platform Clouds

Salesforce Platform Clouds is a collection of cloud-based functional solutions that provide a flexible and scalable platform for building custom applications, integrating data from various sources, and extending Salesforce functionality beyond its core CRM capabilities.

Sales Cloud

For any organizations, used from managing leads data to optimized sales process.
  • Lead Management
  • Opportunity Management
  • Quote & Proposal Management
  • Contact & Account Management
  • Sales Forecasting & Analytics
  • Sales Collaboration
  • Mobile Sales
  • Customization & Automation

Service Cloud

Highly automated service process for better case management across multiple channels
  • Case Management
  • Knowledge Base
  • Live Agent Chat
  • Contact Center
  • Einstein for Service
  • Self-Service Communities
  • Omni-Channel Engagement

Experience Cloud

Digital platform for organizations to interact with stakeholders
  • Digital Experience Management
  • Brand Management
  • Community Management
  • Self-Service Portals
  • Mobile Experiences
  • Integration & Customization
  • Einstein for Experience Cloud

Field Service

Supports Optimized Field service processes for service agents who support customer(s)
  • Work Order Management
  • Lightning Mobile App
  • Inventory Management
  • Knowledge Base
  • Resource Management
  • Agent Performance Management
  • Warranty management
  • Service contracts
  • Service calendars
  • Asset tracking
  • Einstein for Field Service

Revenue Cloud

CPQ to create flexible pricing and faster billing.
  • CPQ (Configure, Price, Quote)
  • Quote-to-Cash (QTC)
  • Contract & Order Management
  • Billing
  • Revenue Recognition
  • Subscription Management
  • Partner Relationship Management (PRM)
  • Payment gateway integration
  • Third-party app integrations

Analytics Cloud

Powerful platform with Tableau and CRM Analytics
  • Data Exploration & Visualization
  • Data Integration & Management
  • Predictive Analytics & AI
  • Self-Service Analytics
  • Mobile Analytics

Platform Tools

Process Builder

Process Builder is a point and click no/low code tool to automate routine tasks and business processes without the need of writing any code. 

Flow

Flows is another point and click no/low code graphical advanced business process automation declarative tool

Apex Programming

Apex is java like salesforce programing language to extend existing functionality and/or create custom solution on salesforce platform.

Lighting Framework

Lightning Framework is salesforce JavaScript based advanced UI framework to create dynamic web and mobile applications.

OUR EXPERTISE

Salesforce Platform Clouds

Salesforce Platform Clouds form the bedrock of your CRM, encompassing not just sales and service, but extending all the way to powerful analytics. Our team, honed through countless successful implementations, has acquired the best practices for leveraging these core functionalities.

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