Salesforce Data Cloud
A hyperscale data platform built into Salesforce to enable organizations to leverage Data.
Build Customer 360 solutions that leverage data, automation, and AI to empower businesses to acquire a deeper understanding of the customers, anticipate their needs, and deliver truly personalized experiences that foster loyalty and drive exponential growth with unified customer data.
Connect & Ingest
Have all the customers, products and operations data from data sources, seamlessly flowing into the Salesforce CRM. Use out of the box connectors, custom APIs to ingest data from internal systems and any 3rd party system. Automate data flow by setting up scheduled or real-time updates to lay the foundation for the data cloud processes to take place.
Harmonize & Unify
Harmonizing and Unifying customer data is the key to unlock incredible value for businesses. By creating a single, unified view of each customer, organizations can design and deliver customer 360 CRM applications that give personalized experiences that drive engagement, loyalty, and ultimately business success.
Analyse with Insights
Building calculated insights and analytics through the synergy of AI and BI empowers businesses to gain a holistic understanding of their customers, identifying key trends, and making informed decisions. By transforming data into a strategic asset, organizations can unlock sustainable growth and achieve their full potential in the competitive marketplace.
Segment & Activate
Enable & Engage
Pushing unified customer data to all Salesforce and third-party applications is a powerful strategy for fostering deeper and more meaningful connections with customers across every touchpoint. By leveraging the power of unified data, businesses can personalize interactions, anticipate customer needs, and build trust and loyalty.
Use Cases
Personalized Customer Engagement: Deliver personalized customer experiences that enhance customer satisfaction and loyalty.
Increase Customer Life Time Value: Utilize organization's data to the fullest advantage to provide opportunities for cross-selling and individualized recommendations.
Reduce Operating Costs: Segment and automate personalized journeys based on roles, goods, and services. Empower your sales force with exclusive knowledge.
Identify and Retain Customers: Provide excellent customer service to increase sales and customer loyalty.
OUR EXPERTISE
Data Cloud
As certified Salesforce Data Cloud consultants, we go beyond data pipelines and storage. Our experts team have built numerous end-to-end use cases, transforming data into actionable insights. Let our specialized Data Cloud focused team be your partner. We'll help you identify and implement use cases that perfectly fit your organization's unique needs, unlocking the full potential of your data.