Einstein 1 Platform

Streamline Workflows, Enhance Productivity, and Empower Teams with AI-Powered Automation

Einstein Copilot Studio is a powerful tool that can help businesses of all sizes to leverage the power of AI. With its easy-to-use interface and pre-built tools, Einstein Copilot Studio makes it easy to create AI-powered apps that can automate tasks, provide insights, and improve customer experiences.

Einstein Prompt Builder

Prompt Builder, allows us to create, manage, and infuse prompts with dynamic CRM data to guide AI interactions.
  • Define prompt templates, test outputs, and effortlessly configure parameters.
  • Leverage data, merge fields, and use dynamic grounding through Flow and Apex to enhance prompts with customer context.
  • Unleash single-click generative AI assistance across supported experiences within Customer 360.

Einstein Copilot Builder

Skill Builder allows to build and extend AI models based on the instructions and data.
  • Safely train calls to APIs, run Flows, and perform complex calculations across an organization's business landscape.
  • With Copilot Builder, build custom AI assistants with custom actions and tailored prompts to meet the organization's specific needs.

Einstein Model Builder


Model Builder seamlessly integrates preferred predictive and generative partner AI models, empowering Einstein Copilot with more accurate insights and content using real-time data in Data Cloud.

It allows organizations to build and deploy AI models from leading ML and LLM platforms, activating organization's custom AI across the entire Salesforce platform.

Use Cases for Einstein 1 Platform

Einstein Copilot Builder can be used to create a wide range of AI-powered applications, including:
Predictive sales forecasting: Accurately predict customer behavior and sales outcomes to optimize sales strategies and boost revenue.
Personalized customer engagement: Deliver personalized customer experiences that enhance customer satisfaction and loyalty.
Automated customer service: Automate routine customer service tasks, freeing up agents to focus on complex issues and building stronger customer relationships.
Risk mitigation: Identify and mitigate potential risks before they impact the business.

OUR EXPERTISE

Einstein 1 AI Platform

Salesforce AI isn't merely a buzzword; it's the key to unlocking the full business potential of any organization. As this technology evolves, our certified team members possess the knowledge to stay abreast of new offerings and assist customers in implementing the latest features of the Salesforce Einstein Platform.