Salesforce Industry Clouds

Salesforce Industry Clouds are pre-built solutions tailored to the specific needs and challenges of different industries. They leverage the Salesforce platform's core functionality and extend it with industry-specific features, data models, and best practices.

Think of them as pre-configured versions of Salesforce designed for specific industries. They come ready-to-use with the tools and features, businesses need to operate more efficiently and effectively in their respective fields.

Financial Service Cloud

Salesforce Financial Services Cloud (FSC) is a specialized cloud-based platform designed to meet the unique needs of financial institutions. It provides a comprehensive suite of features to help banks, wealth management firms, insurance companies, and other financial institutions to streamline their operations, personalize customer experiences, and drive growth.

Features

Customer 360

Provides a unified view of all customer data, including financial history, account information, investments, insurance policies, and loan details.

Wealth Management

Helps wealth managers build and manage personalized investment portfolios for their clients, track performance, and provide financial advice.

Loan Origination & Servicing

Streamlines the loan application process, facilitates loan approval decisions, and manages loan servicing activities.

Insurance Sales & Service

Enables insurance agents to manage leads, quote and sell policies, and provide efficient customer service.

Compliance & Security

Ensures compliance with financial regulations and protects sensitive customer data with advanced security features.

Analytics & Insights

Provides pre-built dashboards and reports that help financial institutions track key performance indicators, analyze customer behavior, and identify growth opportunities.

Health Cloud

Salesforce Health Cloud is a specialized cloud-based platform designed to streamline and enhance healthcare operations. It offers a comprehensive suite of features that cater to the unique needs of healthcare organizations ranging from from patient management and care coordination to clinical data analysis and patient engagement.

Features

Patient 360

Provides a unified view of all patient data, including medical history, treatment plans, medications, lab results, and social determinants of health.

Care Coordination

Facilitates communication and collaboration between healthcare providers, patients, and their families through secure messaging, appointment scheduling, and task management tools.

Clinical Data Management

Streamlines the capture, storage, and analysis of clinical data, enabling healthcare providers to make more informed decisions and improve patient outcomes.

Patient Engagement

Offers tools for personalized communication and engagement with patients, including self-service portals, educational resources, and patient reminders.

Analytics & Insights

Provides pre-built dashboards and reports that help healthcare organizations track key performance indicators, identify trends, and optimize their operations.

Compliance & Security

Ensures compliance with HIPAA and other healthcare regulations, protecting sensitive patient data.

Govt & Other Clouds

Salesforce Government Cloud (GC) is a secure and highly compliant cloud platform designed to meet the unique needs of government agencies and contractors. It offers a comprehensive set of features to help government organizations improve constituent services, enhance collaboration, and drive mission success.

Features

Government-Specific Data Security

Meets the highest security standards and complies with stringent government regulations, including FedRAMP, DoD CSM, and FISMA.

Enhanced Collaboration

Provides tools for secure communication, project management, and document sharing to improve collaboration between government employees, contractors, and constituents.

Case Management

Streamlines constituent service by managing cases, tracking interactions, and resolving issues efficiently.

Grant Management

Simplifies the grant application process, tracks grant funding, and ensures compliance with grant regulations.

Data Analytics

Provides tools for analyzing government data to gain valuable insights, improve decision-making, and optimize resource allocation.

Pre-built Apps & Templates

Offers pre-built applications and templates tailored to specific government functions, such as permitting, licensing, and code enforcement.

OmniStudio

OmniStudio tools assist and accelerate digital transformation efforts and turnaround times by quickly developing industry-specific reusable solutions.

OmnScript

OmnScript is Guided Workflow tool to create business process

Flex Cards

Flex Cards is Tool to build Customer interaction sections with context relevant information

Data Raptor

Data Raptor is Configurable tool to access, transform and update data from one or more sources.

Integration Procedure

Data Raptor is Configurable tool to access, transform and update data from one or more sources.

IDX Workbench

IDX Workbench is to migrate omnistudio data packs and salesforce metadate across the environments

IDX Build Tool

IDX Build Tool is  a command-line for developers to manage and migrate data-packs salesforce metadata and source code & deployment automations.

OUR EXPERTISE

Industry Clouds

Salesforce isn't just a CRM anymore. Its industry clouds offer pre-built solutions tailored to specific verticals, like healthcare, finance, and education. Our deep industry expertise and faster time to value make us uniquely qualified for implementing these clouds. Contact us today, and let's chart your path to success!