Connect your teams, data and customer experience

Pharma and biotech companies across branded and generic pharmaceuticals, specialty pharma, vaccines, biologics and cell and gene therapy work across complex customer relationships, large volumes of data and highly regulated processes.

Commercial, medical and customer-facing teams need the right information at the right time without creating more disconnected systems.

Talk to our Life Sciences team

A single view

Bring customer information together

HCP and account information often sits across CRM, data platforms and other business systems.

We help bring that information together so commercial and medical teams can work from a more complete and trusted view. The result is better context for every interaction without asking teams to search across multiple systems.

CRM Data 360 Other systems

Complete HCP and account view

  • Profile
  • Interactions
  • Consent

By function

Built around the teams closest to the customer

Commercial, medical and customer-facing teams each work differently — so we connect the information and workflows around how each one actually works.

Engagement Connected across channels
01

Make HCP engagement more connected

Every HCP interaction adds another piece to the relationship.

We help connect engagement across teams and channels so people can understand what has happened, what matters and what should happen next.

Salesforce provides the customer platform. Data 360 and other enterprise data sources help create a broader view.

Explore HCP engagement
Commercial Less admin · more customer time
02

Give commercial teams more time for customers

Field and commercial teams shouldn’t spend their day moving information between systems or completing repetitive tasks.

We help simplify workflows, connect information and automate suitable tasks so teams can spend more time on customers and less time managing the process around them.

Explore commercial excellence
Medical Reviewed · controlled
03

Support medical teams with better information

Medical teams need access to reliable information while working within clear processes and controls.

We help connect medical inquiries, information and workflows so teams can respond more efficiently while maintaining the appropriate review and oversight.

Explore medical affairs

Different models

Adapt to different pharma and biotech models

The way teams work can vary significantly across branded pharmaceuticals, generics, specialty pharma, biologics and cell & gene therapy.

Commercial models, customer relationships, data needs and operating processes may be different, so the technology needs to fit the business rather than force every organization into the same approach.

  • Branded pharmaceuticals

    Branded pharmaceuticals

  • Generics

    Generics

  • Specialty pharma

    Specialty pharma

  • Biologics

    Biologics

  • Cell and gene therapy

    Cell and gene therapy

Data foundation

Build a stronger data foundation

Customer, product, commercial, medical and operational data becomes more useful when it can work together.

We help pharma and biotech companies connect Salesforce, Data 360, Databricks and other enterprise data sources to create a stronger foundation for reporting, analytics and AI.

Explore data and analytics
Reporting · Analytics · AI
Salesforce
Other enterprise data sources
Data 360
Databricks

AI, applied

Put AI to work on specific tasks

AI doesn’t need to sit across every process to make a difference.

We focus on specific areas where it can reduce repetitive work, organize information or help people make decisions faster.

Explore AI and agents
Business rules · Access controls · Human oversight
Process inquiries
Review documents
RFQ Response
Find information
Prepare the next action

Validated delivery

Move from idea to everyday use

In Life Sciences, a successful solution needs to do more than work in a demonstration.

It needs to fit existing processes, connect with the right systems and meet the governance and validation requirements of the environment in which it will be used. We consider those requirements from the beginning of delivery.

Explore validated delivery
  1. Start Idea
  2. Checkpoint Fit to process
  3. Checkpoint Right systems
  4. Checkpoint Governance and validation
  5. Live Everyday use

Accelerators

Start further ahead

Megnity has built accelerators around recurring Life Sciences processes, including lead capture, RFQ response, proposal review and price guidance. They give our teams a working starting point that can then be adapted around your processes, systems and controls.

Explore our accelerators
  • 01

    Lead Capture Agent

    Turn incoming inquiries into structured information.

  • 02

    RFQ Response Agent

    Help process complex RFQs and prepare responses faster.

  • 03

    Proposal Review Agent

    Make proposal reviews across teams easier to manage.

  • 04

    Price Guidance Agent

    Bring more information into pricing decisions.

Platforms

Technology that supports the business

Our pharma and biotech work can bring these together. We choose the combination based on what the business needs to achieve.

Explore our platforms
  • Life Sciences
  • Sales Cloud · Service · Marketing
  • Data 360
  • Databricks
  • Claude
  • Tableau
  • MuleSoft

Contact

Have a pharma or biotech challenge you’re working through?

Tell us what needs to work better. We’ll help you understand where Salesforce, data or AI can make a practical difference.

Talk to our Life Sciences team